Our commitment is to 100% customer satisfaction!

Junk Car Traders is committed to 100% customer satisfaction.

If you have anything other than a 100% positive experience with our staff or our affiliated towers please click this link to send us your feedback or even better, call us right away on our Rapid Customer Service Line: xxx-xxx-xxxx

These are the terms of our 100% Satisfaction Guarantee*:

  1. You may cancel your transaction at anytime up until the vehicle is picked up by one of our affiliated towers.  Please cal xxx-xxx-xxxx to cancel your transaction or you can tell the tower when he or she arrives that you have chosen to cancel.
  2. We are committed to paying you the price we quoted.  Unless the vehicle is in significantly worse condition than described by you or if your title is not free and clear we will pay the price quoted.  If there is a dis-agreement regarding condition (this is very rare) you may cancel the transaction at anytime before the vehicle is picked up.
  3. If our tower is more than 4 hours late and you continue with the sale of your vehicle we will send you a check for 10% of the our purchase price of the vehicle up to $50.
  4. If you are offered a higher price for your vehicle, contact us right away before the vehicle is picked up and we will do our best to match that price.  We may ask you for documentation of your other offer before we consider matching the price.

*These terms are subject to change.  Check this page for any changes to our guarantee.  Please note that once the vehicle is picked up and your title is signed by you, your state considers the vehicle to be sold and we cannot simply return it to you.

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